Privacy Policy

Last Updated: Thursday, October 10, 2024

Introduction

Welcome to Baccarat Residences Maldives. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, mobile applications, or any other online services provided by us. Please read this policy carefully to understand how we handle your personal information.

1. Data Collection

Types of Personal Information Collected

We may collect the following types of personal information from you:

Contact Information: Name, email address, phone number, and mailing address.
Booking and Purchase Information: Payment details, transaction history, and preferences for residential services.
Demographic Information: Age, nationality, and gender.
Digital Information: IP address, browser type, and browsing patterns on our website.
Communication Preferences: Your preferences regarding newsletters and promotional communications.

How Data is Collected

We collect your information in the following ways:

Directly from You: When you fill out forms on our website, engage in bookings, or communicate with our team.
Through Automated Technologies: By using cookies, tracking pixels, and similar technologies to capture information about your interactions with our digital platforms.
Third-Party Services: We may receive information from third-party sources like Google Analytics or travel partners when you access our services through those platforms.

Third-Party Data Collection

We use third-party services such as Google Analytics for website analytics and payment gateways for transactions. These third parties may collect personal data according to their own privacy policies.

2. Data Usage

Purpose of Data Use

We use your personal information for the following purposes:

To provide personalized services and enhance your experience.
To send marketing communications and special offers if you have opted-in.
To analyze user behavior on our site for performance and usability improvements.

Data Sharing with Third Parties

We do not sell your personal information. However, we may share your data with the following third parties for specific purposes:

Service Providers: Payment processors, booking platforms, and CRM systems to facilitate smooth operations.
Marketing Partners: To provide tailored offers, promotions, and communications that match your preferences.
Legal and Regulatory Authorities: If required by law or to protect our rights and property.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, we keep your data for a period of 10 years after the conclusion of your transaction or service with us.

3. User Rights

Access, Update, or Delete Data

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Consent Withdrawal

If you have provided consent for specific data collection or use, you can withdraw your consent at any time by contacting us or by using the “unsubscribe” links in our communications.

4. Security

Protection Measures

We use industry-standard security measures to protect your personal data, including:

Encryption: All sensitive information, such as payment details, is encrypted during transmission.
Access Control: Personal data is accessible only to authorized personnel.
Firewalls and Monitoring: We employ firewalls and regular monitoring to prevent unauthorized access.

5. Cookies

Usage of Cookies

Our website uses cookies to improve your browsing experience. Cookies may be used to remember your login details, track user behavior, and provide targeted advertisements.

Cookie Preferences

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our site.

6. Third-Party Links

Our website may include links to external websites, such as travel partners or social media platforms. Please note that we are not responsible for the privacy practices or content of these external sites.

7. Children’s Privacy

The Baccarat Residences Maldives is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any such data, we will delete it promptly.

8. International Data Transfers

We may transfer your personal information to countries outside your home jurisdiction, including to our servers or third-party service providers located in the United States and the European Union. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website and updating the “Last Updated” date at the top of this policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer at:

Email: [email protected]